Ink Knight

Support

We usually answer within two days

Write to us: support@alienminds.net
Please include the player ID from the bottom of Settings, your device model and what happened.

Frequently asked

I got a new phone. How do I keep my progress?

On the old phone open Settings → Transfer progress and get a code. On the new phone open the same screen and enter the code within 24 hours. Your progress is also saved in the cloud automatically.

I bought something but didn't get it

Make sure you're online and restart the game: purchases are confirmed with the store and arrive automatically. For permanent items (Starter pack, Comfort, Workshop+, Blessings) use Settings → Restore purchases. Still missing? Email us with the order number from your store receipt.

How do I change ad consent?

Settings → Ads & consent (shown in regions where the law requires it). On iOS, tracking is controlled in iOS Settings → Privacy & Security → Tracking.

How do I turn off notifications?

In your phone's settings for Ink Knight. We send at most one reminder a day.

How do I delete my account?

Settings → Delete account. Details: delete account.

Which languages are supported?

English, Russian, Korean, Japanese, Chinese (Simplified and Traditional), German, French, Spanish, Portuguese (Brazil) and Turkish. Change it in Settings → Language.